Relic Horizon Privacy Policy
Effective Date: [17.03.2025]
1. Introduction
Welcome to Relic Horizon. We value your privacy and are committed to ensuring your data remains secure. This Privacy Policy explains how we collect, store, and use your information across all areas of our platform, including:
- Collectors Network (Profiles, Collectors Feed, Groups, Lounge, and Messaging)
- Marketplace (Seller and Buyer Data,Transactions,Listings)
- AI Hub (AI Model Training &User Inputs)
- Security &Moderation(Human &AI-based monitoring)
- Analytics &Tracking (Improving site functionality &security)
- Payment Processing(Currently offline,but coming soon)
By using Relic Horizon,you agree to this policy. If you have any questions, please contact the official Relic Horizon Account via private message on the Collectors Network.
2. Data We Collect
2.1 Information You Provide
- User Accounts: Email,username,and optional profile details.
- Collectors Network: Group posts, messages, comments, and interactions.
- Marketplace: Listings,transaction history,and communication logs.
- AI Hub: Inputs are stored for model improvement(staff do not view logs).
- Support &Contact Forms: Name,email,and message content.
2.2 Information Collected Automatically
- Usage Data: Pages visited,time spent on pages,and interactions.
- Device &Browser Data: Browser type,OS,and screen resolution.
- IP Addresses: Used for security,analytics,and bot prevention.
- Cookies &Session Tracking: For login sessions and analytics(see our Cookie Policy).
3. How We Use Your Data
- Site Functionality: To allow access to the Collectors Network,AI Hub,and Marketplace.
- Security &Moderation: AI and human monitoring detect and prevent abuse.
- Marketplace Transactions: Buyer-seller communication while protecting privacy.
- AI Model Training: AI Hub inputs help improve AI responses.
- Site Analytics: Identifying popular features to enhance user experience.
- Fraud Prevention: Monitoring for suspicious activity or malicious users.
4. Data Sharing &Disclosure
We do not sell or rent personal data. However,we may share data:
- With trusted service providers(analytics,security,fraud detection).
- For legal reasons if required by authorities.
- At user request(exporting or deleting data).
5. Security &Moderation
- Google CAPTCHA: Protects sign-up forms from bots.
- AI &Human Monitoring: 24/7 moderation for flagged content and malicious users.
- User Privacy Settings: Customisable profile and marketplace visibility.
- Advanced Blocking System: Automated and manual IP blocking for security threats.
If you experience security issues,contact the Relic Horizon Account via private message.
6. Payments &Transactions
Currently,we only accept cash or cheque. However,online payments will be introduced in the future.
6.1 Future Online Payment Processing
When online payments are enabled,we will process transactions via third-party payment providers(e.g.,Stripe,PayPal). These services will have their own privacy policies,and we will not store full payment details on our servers.
- Transaction Details: Basic purchase history is stored for customer support.
- Security: Payment providers will handle card processing and fraud detection.
- Seller Payouts: Payment details are handled directly by the payment provider.
7. Your Data Protection Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of your personal data stored by us.
- Correction: You can request that we correct any inaccuracies in your data.
- Deletion: You can request the deletion of your data,subject to certain legal exceptions.
- Objection: You can object to the processing of your personal data for marketing purposes.
- Data Portability: You can request your data in a structured,machine-readable format.
- Withdrawal of Consent: If we process your data based on consent,you can withdraw it at any time.
To exercise these rights,please contact us via the Relic Horizon Account.
8. Cookies &Tracking
We use cookies to improve your experience on our site. Cookies are small data files placed on your device when you visit our website. By using Relic Horizon,you consent to the use of cookies for:
- Personalising your experience(e.g.,remembering your login details).
- Analysing site usage(e.g.,through Google Analytics).
- Providing relevant advertisements and content.
If you wish to disable cookies,you can do so through your browser settings. Please note that certain features of the site may not function properly without them.
9. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy,including for legal,accounting,or reporting requirements. Data related to transactions in the Marketplace may be retained for up to 7 years.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational,legal,or regulatory reasons. When we make changes,we will update the “Effective Date” at the top of the policy and notify you via site notification as appropriate.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights regarding your data,please contact us through the Collectors Network by sending a message to the official Relic Horizon Account.