Relic Horizon Terms and Conditions
1. Introduction
Welcome to Relic Horizon (“we,” “us,” “our”). By accessing or using our website, services, and any content or features provided now or in the future—including e-commerce, news, and community platforms—you agree to comply with these Terms and Conditions. If you do not agree, please discontinue use immediately.
2. Website Use
2.1 Eligibility
To use our website, you must:
• Be at least 18 years old or have the consent of a legal guardian.
• Ensure all information you provide is accurate, current, and complete.
2.2 Prohibited Activities
You agree not to:
• Use the website for any unlawful, fraudulent, or malicious purposes.
• Attempt to gain unauthorized access to our systems, data, or user accounts.
• Copy, modify, distribute, or exploit any content without explicit written permission.
• Post, upload, or share harmful, offensive, or inappropriate content in user-generated sections (e.g., comments, forums, social feeds).
3. Orders and Payments
3.1 Product Availability
• All products are subject to availability. We reserve the right to limit quantities, discontinue products, or make substitutions without notice.
3.2 Pricing and Payment
• Prices are displayed in GBP (£) and may include applicable taxes. Prices are subject to change without prior notice.
• Payments must be made through accepted methods listed at checkout. All transactions are processed securely.
4. Shipping and Delivery
4.1 Shipping Policy
• Estimated shipping times are detailed in our Shipping Policy. Delivery times may vary due to external factors such as customs, courier delays, or unforeseen events.
4.2 International Shipping
• International orders may incur customs duties, taxes, or other fees, which are the responsibility of the customer.
5. Returns and Refunds
For detailed guidance on returns, exchanges, and refunds, please refer to our Refund & Returns Policy.
6. User Accounts and Conduct
6.1 Account Registration and Security
• Users may register accounts to access exclusive features, including shopping and community participation.
• You are responsible for safeguarding your account credentials and for all activities conducted under your account.
6.2 Account Termination
• We may suspend or terminate accounts at our discretion for any violations of these Terms, misuse of the website, or conduct that may harm our platform or its users.
7. User-Generated Content and Community Features
7.1 Content Submission
• Users can post comments, reviews, and engage in community features, including social and news sections.
• By submitting content, you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display your content across our platform.
7.2 Content Guidelines
• Content must adhere to our Community Guidelines and must not include offensive, harmful, defamatory, or unlawful material.
8. Intellectual Property
All content on our website—including text, images, logos, designs, and source code—is the exclusive property of Relic Horizon and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use is strictly prohibited.
9. Limitation of Liability
We are not responsible for any direct, indirect, incidental, or consequential damages, including but not limited to:
• Inability to access or use our website or services.
• Errors, bugs, interruptions, or delays in website performance.
• Loss of data, profits, or goodwill arising from website use.
10. News and Information Disclaimer
• News articles and informational content on our website are provided for general informational purposes only. We do not guarantee the accuracy, completeness, or timeliness of this content.
• Opinions expressed in articles or by users are their own and do not necessarily reflect our views.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United Kingdom. Any disputes arising from these Terms will be resolved in the courts of England and Wales.
12. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be published on this page. Continued use of the website after changes are posted constitutes your acceptance of the updated Terms.
13. Contact Us
If you have any questions, concerns, or need assistance, please contact us:
• General Inquiries: info@relichorizon.co.uk
• Support: support@relichorizon.co.uk
We are committed to responding promptly to your inquiries and providing any support you may need.